Privacy Policy

TERMS AND CONDITIONS OF USE OF THE SITE
www.sofiahellena.gr is the e-commerce store of the company, with the distinctive title ‘SOFIA HELLENA’, based in Athens, Garivaldi street number 31 and is lawfully represented by the VAT number 135164673, tax office ST’ ATHINON, tel 2754051628, email address z-athens@sofiahellena.gr .

The following terms and conditions cover any sale of the products of SOFIA HELLENA located
on the website www.sofiahellena.gr. Any other Terms and Conditions are expressly excluded.
Any User who enters or deals with or uses the services of the online store (hereinafter referred to as the “Customer” or “User” respectively) is deemed to consent and accepts unconditionally the terms herein, without any exception. If a User does not agree with these terms, he / she must abstain from using the e-shop and from each transaction with it. THE COMPANY reserves the right to change the terms of use at any time.

1. INFORMATION AND PRODUCTS
SOFIA HELLENA commits itself to the truth, accuracy and completeness of the information provided in the online store regarding the identity and the details of both the COMPANY and its suppliers as well as the main characteristics of the products or services through the online store SOFIA HELLENA reserves the right to make any technical or typographical mistakes made by mistake, mistakes or due to reasons of force majeure and which it accepts to correct if they become aware of it.

2. LIMITATION OF LIABILITY
The company SOFIA HELLENA fully complies with the provisions of the Civil Code regarding the sale as well as the provisions of Law 2251/1994 on Consumer Protection as amended and in force.
SOFIA HELLENA in the context of its transactions through the online store informs the Customer on the basis of the availability or non-availability of the products at any time and in no way can guarantee the availability of the products. In any case, SOFIA HELLENA undertakes to inform the Customer in good time of the non-availability, so in this case it has no further liability. SOFIA HELLENA in no way states that the information contained in the documents and announcements published on this server is suitable for any purpose. Any such document and associated graphic representation is provided “as is” without any guarantee of any kind whatsoever. SOFIA HELLENA is not responsible or liable for damages for any damage and non-material damage resulting from the failure to provide support services.
SOFIA HELLENA makes every effort to provide high quality services but can not guarantee that there will be no interruptions or mistakes.

3. USER RESPONSIBILITIES
Each User is free to make use of the site in accordance with the law and morality. The responsibility for the contents of the transactions lies solely with the User. SOFIA HELLENA does not make any kind of correction or interference with the data transferred by the User. The User must accurately and accurately complete the following fields: name, address, message, etc. in online forms of communication. The use of the site is subject to Greek, European and International laws and the User agrees not to use our site in order to violate these laws. In the context of the foregoing, the User agrees and undertakes not to use the online store for:
a. sending, posting, sending by e-mail or otherwise transmitting any content that is illegal for any reason, causes unlawful insult and damage to the COMPANY or to any third party, either affects the confidentiality or confidentiality of any person’s information.
b. sending, posting, sending by e-mail or otherwise transmitting any content that infringes user’s morals, social values, childhood, etc.,
c. sending, posting, sending by e-mail or otherwise transmitting any content for which users are not entitled to broadcast under the law or on current contracts (such as inside information, proprietary and confidential information acquired or disclosed as part of a workplace or
d. transmit, post, email, or otherwise transmit any content that violates any patent, trademark,
trade mark or trademark; copyright or other proprietary rights of third parties;
e. sending, posting, sending by e-mail or otherwise transmitting any material containing
software viruses or any other codes, files or programs designed to interrupt, destruction or equipment of the operation of any software or computer hardware,
g. deliberate or unintentional violation of applicable laws or regulations, or
h. harassment of third parties in any way, i. storage of personal data about other users. In addition, the User agrees that all members and other partners of SOFIA HELLENA are not responsible for anything that arises from third parties using the site. Any use contrary to the above, except for any kind of or even civil sanctions, also causes the service to be interrupted without notice.

4. INTELLECTUAL RIGHTS
All the content of the sofiahellena.gr website, as well as all the contents of the book, including the distinctive titles, marks, pictures, graphics, photographs, drawings, texts, etc. constitute the intellectual property of SOFIA HELLENA and are protected under the relevant provisions of Greek law, European law and international conventions.
Any copying, transfer or creation of derivative works based on this content is prohibited. SOFIA HELLENA retains all rights. Reproduction or reproduction of this work in whole or in part by any means, as well as its translation or adaptation or exploitation by any means of reproduction of a work of art or speech in accordance with the provisions of Law 2121/1993 and the International Of the Berne-Paris Convention, ratified by Law No 100/1975. It is also forbidden to reproduce the layout, layout, cover, and generally the whole aesthetic appearance of the book, using photocopying, electronic or any other methods.
SOFIA HELLENA copyright 2018, All rights reserved.

5. RETURN / CANCELLATION POLICY
SOFIA HELLENA does not accept the return or cancellation of the products under any circumstances. The policy of SOFIA HELLENA, as a provider of intellectual work, is non-refunding and non-canceling transactions. Please make sure of your choice before buying the book.

6. PRODUCT DELIVERY POLICY
Products are shipped via ELTA across Greece. The shipping cost for the whole of Greece for 2018 is 2.5 euro. This price can be changed at any time. Delivery time is estimated in 10-14 business days. For shipping abroad, the buyer will be informed of the delivery time, depending on the country of dispatch as determined by the shipping company. If the product is not ready for delivery, the order will remain unpublished and our Company will contact you for the expected availability of the product. SOFIA HELLENA communicates to the buyer the estimated delivery time of the ordered product, depending on the circumstances. In any case, SOFIA HELLENA undertakes to deliver the ordered product within thirty (30) days from the receipt of the order for orders in Greece, but SOFIA HELLENA reserves the right to inform the buyer of any implied reasons for making the product unavailable or for the new delivery time if there are reasons to delay delivery. in case assistance supervening grounds which make the product unavailable or the new delivery time if warranted on grounds of delay in delivery. The shipping time of the products, outside Greece, can take up to (60) days. The address stated by the buyer should be true and valid. In the absence of the registered address or any change in the details of the registered address, the buyer is responsible for informing the Company in time to send it to the correct address. Otherwise the buyer will be charged for the extra cost of transport.
* The above prices include VAT.

Payment Methods
-Credit, Debit prepaid cards (Visa, Mastercard, Maestro, American Express, Diners, Discover)
-Masterpass digital wallet
-Bank Transfer
-Cash on delivery

Secure Transactions
All payments made using the card are processed through the electronic payment platform of “Alpha e-Commerce” of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the
appropriate key.

Contact Info
Garivaldi 31, Athens, Greece
2754051628
z-athens@sofiahellena.gr